Retail Operations Supervisor
1 month ago
As a Retail Operations Supervisor at Boss Vapes Incorporated, you will play a crucial role in overseeing the daily operations of our retail locations. This position is ideal for individuals who thrive in a dynamic environment and are passionate about delivering exceptional customer service.
Employment Details- Employment Duration: Permanent
- Work Language: English
- Work Hours: 32 to 40 hours per week
- Completion of Secondary (high) school graduation certificate
- Equivalent experience may be considered
- Non-smoking facility
- Air-conditioned workspace
- Urban area
- Vape retail business
- Various locations
- Wholesale establishment/store
- Supervise and manage staff including apprentices and sales associates
- Assign duties to sales personnel
- Recruit, train, and develop team members
- Authorize payments and manage financial transactions
- Order and manage inventory of merchandise
- Handle returns and exchanges of products
- Establish and manage work schedules
- Engage in direct sales and customer interactions
- Prepare reports on sales performance and staffing
- Address customer inquiries and resolve complaints
- Organize and maintain inventory levels
- Coordinate activities of team members
Responsible for overseeing a team of 5-10 employees.
Product Focus- Personal care items
- Product packaging
- Sporting goods and recreational items
Experience in merchandising or window display design is preferred.
Travel Requirements- Willingness to travel regularly
- Access to public transportation
- Fast-paced environment
- Ability to work under pressure and meet tight deadlines
- Physical demands include handling heavy loads and manual dexterity
- Combination of sitting, standing, and walking
- Detail-oriented and accurate
- Strong client focus and interpersonal skills
- Excellent oral communication abilities
- Organized and reliable
- Team-oriented with a proactive approach
- Availability for shift or on-call work?
- Current legal eligibility to work in Canada?
- Proximity to the advertised location?
- Required certifications?
- Highest level of education completed?
- Current field of study?
Preferred experience of 1 to less than 7 months in a retail environment.
Additional Benefits- Free parking available
- On-site amenities for staff
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