Customer Experience Director
2 months ago
We are seeking a highly skilled Customer Experience Director to join our team at The Ladders. As a key member of our organization, you will be responsible for leading our complaint resolution efforts and ensuring that our customers receive exceptional service.
Key Responsibilities- Develop and implement strategies to resolve customer complaints in a timely and effective manner
- Collaborate with cross-functional teams to identify and address customer pain points
- Provide exceptional customer service and support to ensure customer satisfaction
- Monitor and analyze customer feedback to identify areas for improvement
- Develop and maintain relationships with key stakeholders to ensure seamless communication
- Proven experience in customer experience or complaint resolution
- Strong leadership and communication skills
- Ability to analyze complex customer feedback and develop effective solutions
- Experience working in a fast-paced environment with multiple priorities
- Strong problem-solving and critical thinking skills
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Director of Fashion and Customer Experience
2 weeks ago
Montreal, Quebec, Canada Reitmans (Canada) LtéeLtd Full timeAbout UsReitmans (Canada) Limited is a leading fashion retailer in Canada, dedicated to empowering our customers to put their best foot forward. Our passion for fashion and customer service drives everything we do.Our MissionWe believe that fashion has the power to transform lives. Our mission is to provide our customers with the latest fashion trends,...
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Customer Experience Director
4 weeks ago
Montreal, Quebec, Canada the Ladders Full timeAbout the RoleWe are seeking a dedicated Customer Experience Director - Travel Claims to join our team at The Ladders. As a key member of our organization, you will be responsible for prioritizing the health and safety of our customers, partners, employees, and communities.Key ResponsibilitiesEmbody our values of customer commitment, excellence, caring, and...
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Customer Experience Director
2 months ago
Montreal, Quebec, Canada the Ladders Full timeAbout the RoleWe are seeking a dedicated Customer Experience Director - Travel Claims to join our team at The Ladders. As a key member of our organization, you will be responsible for prioritizing the health and safety of our customers, partners, employees, and communities.Key ResponsibilitiesEmbody our values of customer commitment, excellence, caring, and...
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Travel Claims Director
2 months ago
Montreal, Quebec, Canada the Ladders Full timeAbout the RoleWe are seeking a dedicated Customer Experience Director - Travel Claims to join our team at The Ladders. As a key member of our organization, you will be responsible for prioritizing the health and safety of our customers, partners, employees, and communities.Key ResponsibilitiesEmbody our values of customer commitment, excellence, caring, and...
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Travel Claims Director
4 weeks ago
Montreal, Quebec, Canada the Ladders Full timeAbout the RoleWe are seeking a dedicated Customer Experience Director - Travel Claims to join our team at The Ladders. As a key member of our organization, you will be responsible for prioritizing the health and safety of our customers, partners, employees, and communities.Key ResponsibilitiesEmbody our values of customer commitment, excellence, caring, and...
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Digital Experience Director
2 weeks ago
Montreal, Quebec, Canada Verndale Full timeAbout the Technical Director PositionThe Technical Director at Verndale is a seasoned expert, leader, and manager responsible for overseeing every project and account assigned to their delivery team. This role requires a strong understanding of the foundations and architectures of the web in a.NET environment, as well as excellent communication skills in...
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Digital Experience Director
2 weeks ago
Montreal, Quebec, Canada Verndale Full timeAbout the Technical Director PositionThe Technical Director at Verndale is a seasoned expert, leader, and manager responsible for overseeing every project and account assigned to their delivery team. This role requires a strong understanding of the foundations and architectures of the web in a.NET environment, as well as excellent communication skills in...
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Digital Experience Director
2 weeks ago
Montreal, Quebec, Canada Verndale Full timeAbout the Technical Director PositionThe Technical Director at Verndale is a seasoned expert, leader, and manager responsible for overseeing the technical aspects of all team projects. This role is crucial in ensuring the successful delivery of projects and accounts assigned to their delivery team.Key ResponsibilitiesOversee technical aspects of all team...
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Digital Experience Director
2 weeks ago
Montreal, Quebec, Canada Verndale Full timeAbout the Technical Director PositionVerndale is seeking a highly skilled Technical Director to lead our delivery teams and drive technical excellence in our digital experiences. As a Technical Director, you will be responsible for overseeing the technical aspects of all team projects, ensuring adherence to company standards, and providing escalation support...
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Digital Experience Director
2 weeks ago
Montreal, Quebec, Canada Verndale Full timeAbout the Technical Director PositionVerndale is seeking a highly skilled Technical Director to lead our delivery teams and drive technical excellence in our digital experiences. As a Technical Director, you will be responsible for overseeing the technical aspects of all team projects, ensuring adherence to company standards, and providing escalation support...
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Digital Experience Director
2 weeks ago
Montreal, Quebec, Canada Verndale Full timeAbout the Technical Director PositionThe Technical Director at Verndale is a seasoned expert, leader, and manager responsible for overseeing every project and account assigned to their delivery team. This role requires a strong understanding of technical leadership, project management, and team management.Key ResponsibilitiesTechnical Leadership: Provide...
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Digital Experience Director
2 weeks ago
Montreal, Quebec, Canada Verndale Full timeAbout the Technical Director PositionThe Technical Director at Verndale is a seasoned expert, leader, and manager responsible for overseeing every project and account assigned to their delivery team. This role requires a strong understanding of technical leadership, project management, and team management.Key ResponsibilitiesTechnical Leadership: Provide...
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Customer Experience Director
1 month ago
Montreal, Quebec, Canada the Ladders Full timeAbout Blue CrossWe are a dedicated insurer prioritizing the health and safety of our customers, partners, employees, and communities.Our ValuesCustomer commitment: We put our customers at the forefront of everything we do.Excellence: We strive for excellence in all aspects of our business.Caring: We care about the well-being of our customers and...
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Customer Experience Director
1 month ago
Montreal, Quebec, Canada the Ladders Full timeAbout Blue CrossWe are a dedicated insurer prioritizing the health and safety of our customers, partners, employees, and communities.Our ValuesCustomer commitment: We put our customers at the forefront of everything we do.Excellence: We strive for excellence in all aspects of our business.Caring: We care about the well-being of our customers and...
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Customer Experience Director
4 weeks ago
Montreal, Quebec, Canada Blue Cross of Canada Full timeBlue Cross of Canada: A Leader in Health and Travel InsuranceWe are a dedicated insurer prioritizing the health and safety of our customers, partners, employees, and communities. Our values of customer commitment, excellence, caring, and collaboration drive our daily actions.Our MissionWe strive to provide exceptional service, ensuring our customers receive...
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Customer Experience Director
4 weeks ago
Montreal, Quebec, Canada Blue Cross of Canada Full timeBlue Cross of Canada: A Leader in Health and Travel InsuranceWe are a dedicated insurer prioritizing the health and safety of our customers, partners, employees, and communities. Our values of customer commitment, excellence, caring, and collaboration drive our daily actions.Our MissionWe strive to provide exceptional service, ensuring our customers receive...
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Director of Customer Success
3 weeks ago
Montreal, Quebec, Canada Vention Full timeJob Title: Director, Customer SuccessAre you a seasoned leader with a passion for customer success and automation? Do you have a proven track record of driving growth and innovation in the industrial automation space? We're seeking a highly motivated and experienced Director of Customer Success to join our team at Vention.Job SummaryThe Director of Customer...
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Director of Customer Success
3 weeks ago
Montreal, Quebec, Canada Vention Full timeJob Title: Director, Customer SuccessAre you a seasoned leader with a passion for customer success and automation? Do you have a proven track record of driving growth and innovation in the industrial automation space? We're seeking a highly motivated and experienced Director of Customer Success to join our team at Vention.Job SummaryThe Director of Customer...
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Director of Customer Success
1 month ago
Montreal, Quebec, Canada Vention Full timeJob Title: Director, Customer SuccessAre you a seasoned professional with a passion for customer success and automation? Do you have a track record of driving growth and innovation in a fast-paced environment? We're looking for a talented Director of Customer Success to join our team at Vention.Job Description:As a Director of Customer Success, you will be...
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Customer Support Director
1 week ago
Montreal, Quebec, Canada Logibec Full timeCustomer Support DirectorThe Director of Customer Support is responsible for leading the customer support team at Logibec. This role requires a strong focus on customer satisfaction and experience, with a goal of ensuring that the company's support commitments and obligations are met.Key Responsibilities:Lead and motivate the customer support team to provide...