Audio-Visual Systems Specialist

3 weeks ago


Burnaby, British Columbia, Canada Simon Fraser University Full time
About the Role

As a key member of the IT Services team at Simon Fraser University, you will provide technical oversight for the audio-visual equipment and systems activities located in lecture theatres, classrooms, meeting rooms, and other areas on campus. Your primary responsibility will be to act as the first point of contact between clients and IT Services, troubleshooting and maintaining audio-visual and computing systems in theatres, classrooms, labs, and other areas on campus.

Key Responsibilities
  • Diagnose, troubleshoot, and perform repair of audio-visual equipment and computer systems hardware.
  • Operate and perform setup of audio-visual equipment, including videoconferencing, digital recording, audio and video recording and playback systems, projectors, and microphones and public address systems.
  • Use industry standard certification such as CTS or Crestron DMC-E-4K to ensure high-quality technical support.
  • Collaborate with clients to understand their technical needs and provide solutions that meet their requirements.
  • Work flexible hours and shifts, including early mornings, evenings, and weekends, to ensure that technical support is available when needed.
What We Offer

As a temporary employee of Simon Fraser University, you will be part of the Canadian Union of Public Employees (CUPE Local 3338) and will receive a competitive compensation package, including an additional 14% pay in lieu of benefits. After 4 consecutive months in the position, pay in lieu of benefits will increase to 20%. You will also have the opportunity to participate in our hybrid-work program for eligible positions.



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