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Retail Store Supervisor

2 months ago

Québec, Quebec, Canada SPORTS EXPERTS Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Sports Experts. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store is always stocked with the latest products.

Key Responsibilities
  • Team Management: Supervise and coordinate the activities of sales floor staff, ensuring that they are meeting sales targets and providing excellent customer service.
  • Inventory Management: Order merchandise, manage inventory levels, and ensure that the store is always stocked with the latest products.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
  • Performance Management: Conduct regular performance reviews with sales floor staff, providing feedback and coaching to help them improve their performance.
  • Store Operations: Establish work schedules, prepare reports on sales volumes and merchandising, and ensure that the store is always clean and well-maintained.
Benefits
  • Group Insurance Benefits: We offer comprehensive group insurance benefits to our employees, including health, dental, and vision coverage.
  • Support for Newcomers and Refugees: We provide support for newcomers and refugees, including foreign credential recognition and language training.
  • Support for Youth: We provide awareness training to employees to create a welcoming work environment for youth.
  • Support for Veterans: We support veterans in translating their military skills and experience into the language of the civilian job market.
  • Support for Indigenous People: We provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Support for Visible Minorities: We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Language: English or French.
  • Hours: 80 hours bi-weekly.