CLCR Systems Navigator
1 week ago
We are seeking a highly skilled and compassionate Systems, Screening and Dispatch Navigator to join our Community-Led Crisis Response Team (CLCR) at AVI Health and Community Services. As a key member of our team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance use related crises.
Key Responsibilities- Manage the central call line for the CLCR team, including phone lines and text messages, and assess and triage calls and text messages from the community.
- Develop support and safety plans for individuals in crisis, and/or for third-party callers, and consult with community resources, family members, and peers as directed by the caller's needs.
- Provide non-judgmental emotional telephone and text support and crisis intervention, including assessment, problem-solving, and community resourcing.
- Assess needs and risk of callers, referring to appropriate services and providing short-term follow-up during wait times, and until CLCR support can be arranged.
- Support behind-the-scenes systems, including communication with internal AVI programs, staff scheduling, payroll, and leave management.
- Minimum 3 years of relevant experience in mental health services, de-escalation, and crisis response, and case management.
- Undergraduate degree in the mental health field (counseling, social work, psychiatric nursing).
- Crisis intervention skills, including extensive experience with situational awareness, mental health assessments, and suicide intervention.
- Able to respectfully engage and support Indigenous relationships with a trauma-informed and decolonial lens.
- Demonstrated skills, experience, and knowledge of harm reduction and health promotion practices.
- Demonstrated practice of social justice, cultural humility, and trauma-informed approaches to care.
- Competitive hourly rate of $33.99/hour to start, with stepped increases based on seniority with AVI.
- 30 hours/week, shifts falling between Tuesday to Friday 7:00am to 3:00pm.
- Mandatory training schedule from October 8th to November 8th, with transitioning into shift/hours only after all components of mandatory training are successfully completed.
- Location: AVI Victoria office and throughout Victoria responding to crisis and in the community, including in people's homes, community centers, and outside with folks surviving outside.
- Union: AVI is a union environment under the Collective Agreement: HEABC & Health Services & Support Community Subsector Association, and this role is a BCGEU union position.
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CLCR Systems Navigator
1 week ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Title: CLCR Systems NavigatorAVI Health and Community Services is seeking a highly skilled and compassionate CLCR Systems Navigator to join our team. As a key member of our Community-Led Crisis Response Team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or...
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CLCR Systems Navigator
1 week ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Title: CLCR Systems NavigatorAVI Health and Community Services is seeking a highly skilled and compassionate CLCR Systems Navigator to join our team. As a key member of our Community-Led Crisis Response Team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or...
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CLCR Systems Navigator
4 hours ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleAVI Health and Community Services is seeking a highly skilled and compassionate Systems, Screening and Dispatch Navigator to join our Community-Led Crisis Response Team (CLCR). As a key member of our team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health...
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CLCR Systems Navigator
1 hour ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleAVI Health and Community Services is seeking a highly skilled and compassionate Systems, Screening and Dispatch Navigator to join our Community-Led Crisis Response Team (CLCR). As a key member of our team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health...
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CLCR Systems Navigator
1 week ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Systems, Screening and Dispatch Navigator to join our Community-Led Crisis Response Team (CLCR) at AVI Health and Community Services. As a key member of our team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental...
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CLCR Systems Navigator
7 days ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Systems, Screening and Dispatch Navigator to join our Community-Led Crisis Response Team (CLCR) at AVI Health and Community Services. As a key member of our team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental...
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CLCR Systems Navigator
7 days ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Systems, Screening and Dispatch Navigator to join our Community-Led Crisis Response Team (CLCR) at AVI Health and Community Services. As a key member of our team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental...
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CLCR Systems Navigator
1 week ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Systems, Screening and Dispatch Navigator to join our Community-Led Crisis Response Team (CLCR) at AVI Health and Community Services. As a key member of our team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental...
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CLCR Coordinator
5 days ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Title: CLCR CoordinatorAVI Health and Community Services is seeking a highly skilled and compassionate CLCR Coordinator to join our team. As a CLCR Coordinator, you will play a critical role in providing acute mobile crisis support and de-escalation services for individuals experiencing mental health and/or substance use related crises.Key...
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CLCR Coordinator
5 days ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Title: CLCR CoordinatorAVI Health and Community Services is seeking a highly skilled and compassionate CLCR Coordinator to join our team. As a CLCR Coordinator, you will play a critical role in providing acute mobile crisis support and de-escalation services for individuals experiencing mental health and/or substance use related crises.Key...
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CLCR Coordinator
2 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Title: CLCR CoordinatorAVI Health and Community Services is seeking a highly skilled and compassionate CLCR Coordinator to join our team. As a CLCR Coordinator, you will play a critical role in providing acute mobile crisis support and de-escalation services for individuals experiencing mental health and/or substance use related crises.Key...
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CLCR Coordinator
2 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Title: CLCR CoordinatorAVI Health and Community Services is seeking a highly skilled and compassionate CLCR Coordinator to join our team. As a CLCR Coordinator, you will play a critical role in providing acute mobile crisis support and de-escalation services for individuals experiencing mental health and/or substance use related crises.Key...
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Crisis Response Navigator
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Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleAVI Health and Community Services is seeking a highly skilled and compassionate Crisis Response Navigator to join our team. As a key member of our Community-Led Crisis Response Team (CLCR), you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance...
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Crisis Response Navigator
3 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleAVI Health and Community Services is seeking a highly skilled and compassionate Crisis Response Navigator to join our team. As a key member of our Community-Led Crisis Response Team (CLCR), you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance...
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Crisis Response Navigator
2 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Crisis Response Navigator to join our team at AVI Health and Community Services. As a key member of our Community-Led Crisis Response Team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance...
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Crisis Response Navigator
2 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Crisis Response Navigator to join our team at AVI Health and Community Services. As a key member of our Community-Led Crisis Response Team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance...
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Crisis Response Navigator
2 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Crisis Response Navigator to join our team at AVI Health and Community Services. As a key member of our Community-Led Crisis Response Team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance...
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Crisis Response Navigator
2 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Crisis Response Navigator to join our team at AVI Health and Community Services. As a key member of our Community-Led Crisis Response Team, you will play a vital role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance...
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CLCR Coordinator
2 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Title: CLCR CoordinatorAVI Health and Community Services is seeking a highly skilled and compassionate CLCR Coordinator to join our team. As a CLCR Coordinator, you will play a critical role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance use related crises.Key...
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CLCR Coordinator
2 weeks ago
Victoria, British Columbia, Canada AVI Health and Community Services Full timeJob Title: CLCR CoordinatorAVI Health and Community Services is seeking a highly skilled and compassionate CLCR Coordinator to join our team. As a CLCR Coordinator, you will play a critical role in providing acute mobile crisis support and de-escalation services to individuals experiencing mental health and/or substance use related crises.Key...
