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Club Lounge Attendant

2 months ago

Victoria, British Columbia, Canada Delta Hotels Full time
Job Summary

We are seeking a skilled and friendly Club Lounge Attendant to join our team at Delta Hotels Victoria Ocean Pointe Resort. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their comfort and satisfaction during their stay.

Key Responsibilities
  • Monitor club lounge seating availability, service, safety, and wellbeing of guests.
  • Maintain cleanliness and condition of bar, bar unit, tables, and other tools.
  • Prepare and serve hot, cold, and/or alcoholic beverages.
  • Stock ice, glassware, and supplies.
  • Anticipate and communicate replenishment needs promptly.
  • Wash dishes and serving utensils as needed.
  • Complete opening and closing duties.
  • Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required.
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas.
  • Document pertinent information in department logbook.
  • Forecast additional meal requirements and communicate special requests to the kitchen.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
About Delta Hotels

Delta Hotels is a leading hospitality brand that provides a seamless travel experience for our guests. We are committed to delivering exceptional service and exceeding our guests' expectations. If you are a motivated and customer-focused individual who is passionate about delivering purposeful service, we encourage you to apply for this exciting opportunity.