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Employee Relations Director
2 months ago
Job Title: Employee Relations Director at Amazon Canada Fulfillment Services, ULC
About the Role:
We are seeking a highly skilled and experienced Employee Relations Director to join our team at Amazon Canada Fulfillment Services, ULC. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance the employee experience and drive business results.
Key Responsibilities:
- Risk Detection and Mitigation: Utilize expertise in employee and labor relations to identify trends and challenges, mitigate risks, and develop solution-focused strategies and programs to drive business growth and minimize disruptions.
- Crisis Management: Respond to crisis-oriented partner issues with excellent judgment and leadership, ensuring timely and effective resolution to maintain a positive reputation and minimize business impact.
- Project Management: Design and lead large-scale projects that enhance frontline partner experience, driving business outcomes and improving operational efficiency.
- Analyze and Interpret Data: Use data to develop persuasive narratives and recommendations, informing business decisions and driving strategic initiatives.
- Deliver Innovative Solutions: Generate creative mechanisms for large-scale solutions, driving business growth and improving operational efficiency.
- Communicate Effectively: Produce high-quality written communications and move solutions from concept to execution, ensuring clear and concise messaging to stakeholders.
- Lead Through Others: Build relationships with stakeholders to influence change and deliver results, driving business outcomes and improving operational efficiency.
- Problem Solve: Work independently to overcome obstacles and find solutions, driving business growth and improving operational efficiency.
- Work at Scale: Design solutions for entire networks, driving business outcomes and improving operational efficiency.
- Hire & Develop the Best: Lead the growth of the employee relations team, developing and implementing strategies to attract, retain, and develop top talent.
Basic Qualifications:
- Bachelor's degree required
- Over 10 years of relevant experience in employee relations, labor relations, labor/employment law
- Demonstrated experience producing executive level written materials and presenting before executive audiences
- Experience supporting large hourly workforces highly desired
- Skilled in MS Excel, Word, SharePoint & PowerPoint
Preferred Qualifications:
- Advanced degree, JD, or specialized training in labor/employee relations
- Experience in warehousing, distribution, or logistics
- Demonstrated ability to exercise independent judgment and discretion in managing priorities
What We Offer:
Amazon Canada Fulfillment Services, ULC is committed to creating a diverse and inclusive workplace where all individuals have equal opportunities. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
