Customer Support Specialist
2 months ago
Job Summary: BeBee Professionals is seeking a highly skilled Customer Support Analyst to join our team in a dynamic role that requires excellent communication and problem-solving skills.
Key Responsibilities:
- Provide technical support to customers via various channels, including phone, email, and in-person interactions.
- Troubleshoot and resolve customer inquiries in a timely and professional manner.
- Offer customer service and support to ensure customer satisfaction and loyalty.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
- Develop and maintain knowledge of products and services to provide accurate and informative responses to customer inquiries.
Requirements:
- Bachelor's degree in Computer Science or a related field.
- Experience in customer service and technical support.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong analytical and technical skills.
What We Offer:
- Competitive salary and benefits package.
- Health and dental insurance.
- Vacation and sick leave.
- 401(k) plan.
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