Client Solutions Associate

2 months ago

Halifax, Nova Scotia, Canada GGB - Global Full time
About the Role

We are seeking a highly organized and detail-oriented Client Solutions Associate to join our team at GGB - Global. As a key member of our global brokerage team, you will play a critical role in providing administrative and technical service support to our Client Solutions Managers.

Key Responsibilities
  • Set up and maintain client files, ensuring accurate and up-to-date information.
  • Process endorsements and mid-term changes to policies, ensuring seamless execution.
  • Request and/or process new business and renewals, maintaining strong relationships with clients and stakeholders.
  • Request all invoicing, binders, and cover letters, ensuring timely and accurate delivery.
  • Prepare certificates of insurance and complete post-placement checklists with sign-off from Client Solutions Managers.
  • Prepare and distribute automobile pink slips as required, maintaining compliance with regulatory requirements.
  • Handle accounting activities for the team, ensuring accurate and timely financial reporting.
  • Claims - responsible for reporting claims and following up with adjuster contact information (where claims support does not exist).
  • Insurance Company portals - access various insurance company portals to obtain insurance policy documents.
  • Prepare and maintain schedules of insurance and check policy documents for accuracy.
Requirements
  • Excellent computer skills, including proficiency in MS Excel, MS Word, and MS PowerPoint.
  • Extremely well organized and able to meet deadlines, with a strong attention to detail.
  • Accurate and detail-oriented, with a focus on quality and precision.
  • Ability to work well with team members and stakeholders, maintaining strong relationships and communication.
  • French business fluency is required, with a strong understanding of business principles and practices.
  • RIBO license is an asset but not mandatory.
About Us

GGB - Global is a leading global brokerage firm, committed to providing exceptional service and support to our clients. We value inclusion and diversity, and are dedicated to creating a workplace that is inclusive and respectful of all individuals. We are an equal opportunity employer, and welcome applications from diverse candidates.

We offer a comprehensive benefits package, including flexible medical and dental coverage, life insurance, retirement savings, and employee assistance programs. We also offer opportunities for professional development and growth, with a focus on employee education and recognition.

We are committed to making a positive impact in our communities, and are proud to support various charitable initiatives and organizations. If you are a motivated and detail-oriented individual who is passionate about risk management and insurance, we encourage you to apply for this exciting opportunity.

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