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Customer Service Representative

2 months ago

Leduc, Canada 958456 Alberta Ltd. Full time
About the Role

We are seeking a highly organized and efficient individual to join our team as a Receptionist at 958456 Alberta Ltd. The successful candidate will be responsible for providing exceptional customer service and administrative support to our clients and staff.

Key Responsibilities
  • Greeting and Directing Clients

The Receptionist will be the first point of contact for clients and visitors, ensuring a warm and welcoming experience. They will be responsible for directing clients to the appropriate contact or service area.

Providing Information and Assistance

The Receptionist will provide basic information to clients and the public, including answering questions and resolving issues in a professional and courteous manner.

Processing Information and Data

The Receptionist will obtain and process information required to provide customer service, including maintaining accurate records and logs.

Switchboard and Telephone Operations

The Receptionist will operate the switchboard or telephone system, answering calls and relaying messages to the appropriate staff member.

Administrative Tasks

The Receptionist will perform various administrative tasks, including ordering office supplies, scheduling appointments, and maintaining work records.

Financial Transactions

The Receptionist will receive and issue payments, as well as perform other financial transactions as required.

Clerical Duties

The Receptionist will perform clerical duties, including filing, sorting, and distributing mail, as well as answering telephone calls and relaying messages.

Communication and Interpersonal Skills

The Receptionist will possess excellent oral and written communication skills, as well as efficient interpersonal skills, to effectively interact with clients and staff.

Personal Suitability

The successful candidate will demonstrate reliability, organization, and a strong work ethic, with a commitment to providing exceptional customer service.

Experience and Training

We are willing to train the right candidate, and the ideal candidate will have a strong desire to learn and grow with our company.

What We Offer
  • Permanent Full-Time Position

We offer a permanent full-time position with a competitive salary and benefits package.

English Language

The primary language of work is English, and the successful candidate will be fluent in English.

Hours of Work

The hours of work will be 30 to 40 hours per week, with a flexible schedule to accommodate the needs of the company.