Retail Team Leader

4 weeks ago


Halifax, Nova Scotia, Canada Foot Locker Full time
Join Our Dynamic Team at Foot Locker

Position Overview

If you are passionate about mentoring and guiding your team to elevate the in-store Customer Experience, then this is the perfect opportunity for you. As a Retail Team Leader, you will assume a pivotal role in overseeing all facets of the Customer Experience, encompassing store operations and team management. In the absence of the Store Manager, you will be entrusted with comprehensive managerial responsibilities. Your effectiveness will be gauged by your capacity to enhance sales and meet profit objectives for your designated store.

Key Responsibilities
  • Inspire and lead your team to boost sales and deliver outstanding customer service
  • Ensure exceptional customer satisfaction by being well-versed in all products and collaborating with team members to provide top-notch sales assistance
  • Meet sales, customer experience, merchandising, visual, and operational goals
  • Serve as a bridge between customers, sales associates, and store management
  • Share insights on products and market trends to fulfill customer needs
  • Stay informed about product knowledge and current market trends
  • Promote a positive and inclusive workplace culture
Required Qualifications
  • Proven leadership abilities with a minimum of 1 year of experience in customer-facing sales roles
  • Confidently engage with customers to ensure an exceptional experience
  • Driven to achieve outstanding results through customer interactions and a passion for athletic merchandise
  • Adaptable to the evolving demands of a fast-paced retail environment
  • Self-motivated individual capable of completing tasks independently
  • Strong analytical and numerical skills
  • Exhibit high ethical standards, values, integrity, and trustworthiness
  • Flexible availability, including evenings, weekends, and holidays
Employee Benefits
  • Competitive Pay Rate: $21.00 / hour
  • Employee Discount: 30-50%
  • Paid Time Off
  • Comprehensive Life, Medical, and Dental Coverage
  • Defined Contribution Retirement Plan
  • Stock Purchase Program
  • Opportunities for Development and Career Advancement


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