Sales Associate

2 weeks ago

Schomberg, Ontario, Canada RONA Full time
About the Role

We are seeking a highly skilled and motivated Sales Associate - Product Specialist to join our team at RONA. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting products, and driving sales growth.

Key Responsibilities
  • Product Expertise: Serve as the store expert by providing detailed product information to customers and other RONA associates.
  • Sales and Service: Conduct sales activities, including promoting and recommending products, plans, or installation services that match customer needs.
  • Inventory Management: Keep shelves stocked and merchandise correctly displayed.
  • Order Management: Prepare weekly flyers, enter new orders for customers, reach out to vendors on special orders, track and fulfill orders, and resolve issues.
  • Customer Service: Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise.
  • Additional Tasks: Perform other related tasks to ensure the store runs smoothly.
Requirements
  • Experience: Experience in a similar role is required.
  • Customer Service Skills: Excellent customer service skills are essential.
  • Analytical Skills: Strong analytical skills are necessary to drive sales growth and improve customer satisfaction.
About RONA

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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