Christian Camp and Conference Association Guest Services Manager

1 month ago


Central Ontario, Canada CHRISTIAN CAMP AND CONFERENCE ASSOCIATION Full time
Guest Services Manager

About the Role:

We are seeking a highly skilled and compassionate Guest Services Manager to join our team at Christian Camp and Conference Association. As a key member of our staff, you will be responsible for ensuring that every guest who visits our camp has an exceptional experience.

Key Responsibilities:

  1. Establish strong relationships with group leaders and understand their needs to deliver personalized service.
  2. Manage and maintain high standards of guest services, ensuring a seamless experience for all visitors.
  3. Collaborate with other department managers to ensure that every guest leaves happy and satisfied.
  4. Develop and implement strategies to increase guest satisfaction and retention.
  5. Contribute to marketing and sales efforts to achieve occupancy goals.

Requirements:

  1. A growing relationship with Jesus, demonstrated by love for God and love for others.
  2. Warm and welcoming personality, with excellent communication and interpersonal skills.
  3. Service-minded and detail-oriented, with the ability to multitask and prioritize tasks effectively.
  4. Strong problem-solving and conflict resolution skills.

Why Work with Us:

We are a Christian organization dedicated to inspiring, equipping, and encouraging Christian leaders to create great camps and retreats. If you share our values and are passionate about delivering exceptional guest experiences, we would love to hear from you.



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