Courier - Package Delivery Specialist
6 days ago
We are seeking a highly skilled and customer-focused Courier to join our team at FedEx Canada. As a Courier, you will be responsible for delivering packages to our customers in a timely and efficient manner, while providing exceptional customer service.
Key Responsibilities- Deliver packages to customers on assigned routes, ensuring timely and efficient service.
- Check all shipments for conformance to FedEx Canada features of service.
- Provide related customer service functions, including answering customer inquiries and resolving issues.
- Operate a company vehicle safely and efficiently, adhering to all traffic laws and regulations.
- Meet or exceed productivity and quality standards, as well as maintain a high level of customer satisfaction.
- High school diploma or equivalent.
- Valid driver's license and a good driving record.
- Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment.
- One year of customer-oriented business experience preferred.
- Ability to achieve minimum threshold on mandatory pre-placement driver assessment training.
- Some knowledge of FedEx Canada operations and Canadian Customs regulations an asset.
- Good interpersonal and communication skills.
- Good time management and organizational skills.
- Excellent customer service skills.
- Ability to multitask, handle stress, and work in a highly pressured environment.
- Willingness to be flexible and work different schedules and holidays based on business needs.
- Pay Transparency:
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