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Clothing Department Manager

2 months ago


Delta, British Columbia, Canada Bass Pro Shops Full time

Job Summary:

The Clothing Team Lead is responsible for overseeing the successful day-to-day operation of a retail store department at Bass Pro Shops. This role reports to the Group Sales Manager and requires strong leadership and supervisory skills.

Key Responsibilities:

  • Provide guidance and direction to team members, ensuring they follow standard operating procedures and systems processes.
  • Delegate tasks and work assignments to team members, providing clear and concise direction and follow-up to ensure proper execution.
  • Foster the growth and development of team members through training and coaching.
  • Ensure team members provide legendary customer service by identifying and evaluating customers' needs and making product recommendations.
  • Maintain visual presentation standards, including in-store signage, merchandise recovery, and sales floor maintenance.
  • Respond to and resolve customer issues using good judgment and logic.
  • Assist in other areas of the store as needed.

Requirements:

  • Two or more years of supervisory experience in a sales or service environment.
  • Open availability, including weekends and store opening and closing shifts.
  • High school diploma or equivalent.
  • Ability to evaluate customers' needs and make recommendations.
  • Ability to provide superior customer service and exceed customer expectations.
  • Ability to use good judgment and logic.
  • Experience in a related field or outdoor lifestyle.
  • Knowledge of Bass Pro Shops & Cabela's specific products is an asset.

Benefits:

  • Enjoy discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
  • Fun work environment.
  • Competitive wages.
  • Excellent benefits.
  • Unlimited career advancement opportunities.
  • Bass Pro Cares Fund.