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Supervisor of Jewelry Operations

3 months ago

Victoria, British Columbia, Canada Westshore Jewelry Full time
Job Overview

We are seeking a dedicated Jewelry Department Supervisor to oversee our jewelry operations at Westshore Jewelry. This role is essential in ensuring a smooth workflow and exceptional customer service.

Employment Details
  • Job Type: Temporary
  • Working Language: English
  • Weekly Hours: 35 hours
Qualifications
  • Education: Secondary (high) school graduation certificate or equivalent experience
Key Responsibilities
  • Supervise and mentor staff, including apprentices and design teams.
  • Delegate tasks to sales personnel effectively.
  • Recruit, train, and develop team members.
  • Authorize financial transactions and manage payments.
  • Order and manage inventory of merchandise.
  • Handle returns and exchanges of products.
  • Create and maintain work schedules for staff.
  • Engage in direct sales and customer service.
  • Compile reports on sales performance and staff management.
  • Address and resolve customer inquiries and complaints.
  • Maintain an organized inventory system.
  • Oversee daily operations and coordinate team activities.
  • Manage cash flow and financial transactions.
  • Supervise office staff and volunteers.
  • Implement online marketing strategies and promotions.
Technical Skills
  • Proficient in iOS and MS Outlook.
  • Knowledge of Search Engine Optimization (SEO) and Social Media platforms.
Work Environment
  • Fast-paced and dynamic work setting.
  • Ability to work under pressure and meet tight deadlines.
  • Attention to detail is crucial.
  • Capability to stand for extended periods.
Personal Attributes
  • Strong accuracy and client focus.
  • Excellent interpersonal and communication skills.
  • Highly organized and reliable.
  • Team-oriented with a proactive approach.
  • Good judgment and multitasking abilities.
Experience Requirements
  • 1 to 2 years of relevant experience preferred.
Compensation and Benefits
  • Commission-based earnings.
  • Free parking and on-site amenities available.
Community Support Initiatives
  • Engagement in programs supporting newcomers, youth, veterans, Indigenous people, and visible minorities.