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Clinical Operations Director

2 months ago


Abbotsford, British Columbia, Canada Fraser Health Full time
About the Role

Fraser Health is seeking a seasoned healthcare leader to fill the position of Director, Clinical Operations. This role will play a critical part in shaping the future of mental health and substance use services in the region.

Key Responsibilities
  • Lead strategic and operational planning, integration, implementation, and delivery of mental health and substance use programs and services.
  • Collaborate with various departments, entities, and communities within Fraser Health to meet program priorities and advance the organization's strategic objectives.
  • Develop and implement policies and procedures to support the integration and standardization of health programs and services, ensuring a systems perspective and a focus on patient-centered care.
  • Oversee the development of budgets and financial plans, ensuring that programs and services operate within approved financial mandates.
  • Represent the organization in the health service community, civic, and provincial governments, and other external stakeholders.
  • Ensure performance management criteria form the basis of metrics for program and individual performance plans.
  • Provide leadership to support engagement, respect, and the well-being and safety of staff, through effective feedback, retention strategies, work practices that support work-life balance, and the encouragement of personal and professional development.
Qualifications
  • A Master's level of education in a field related to healthcare management, supplemented with seven (7) to ten (10) years' recent related, progressively responsible leadership experience; or an equivalent combination of education, training, and experience.
  • Demonstrated leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous, and the ability to create conditions for people to succeed.
  • Professional/Technical Capabilities:
    • Demonstrated leadership in roles to lead and move forward complex organizational change issues across health service needs which support broad transformational objectives.
    • Demonstrated leadership abilities to incorporate department/site needs within the broader context of the health delivery system and multiple site/service requirements.
    • Demonstrated ability to work and lead within a matrix reporting structure.
    • Sound working knowledge of planning concepts related to service delivery, budgetary, staffing, quality, and strategic initiatives.
    • Proven presentation skills within a senior leadership capacity.
    • Proven proficiency of leading practice in the field of healthcare leadership.
About Fraser Health

Fraser Health is a leading healthcare organization that provides a wide range of services to over 1.9 million people in 20 diverse communities. We are committed to delivering high-quality, patient-centered care and are dedicated to serving our patients, families, and communities with respect, caring, and trust.