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Food Service Manager

2 months ago


Stony Plain, Canada A & T Hospitality Ltd Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at A & T Hospitality Ltd. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and Coordinate Staff: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent service and maintain a safe working environment.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Hire and Manage Staff: Hire and manage food service staff, ensuring that they are qualified and experienced in their roles.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Budgeting and Cost Estimation: Prepare budget and cost estimates for food and supplies, ensuring that we are operating within our means.
  • Customer Service: Address customers' complaints or concerns, providing exceptional service and resolving issues promptly.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, ensuring that we have accurate data to inform our business decisions.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 2 years to less than 3 years of experience in a food service supervisory role.
  • Language: Fluency in English.
  • Work Environment: Fast-paced environment, working under pressure, standing for extended periods, and walking.
  • Personal Suitability: Client focus, efficient interpersonal skills, flexibility, and a team player attitude.
Benefits:
  • Free Parking: Free parking available on site.
  • Support for Newcomers and Refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Support for Youths: Provides awareness training to employees to create a welcoming work environment for youth.
  • Support for Indigenous People: Offers mentorship, coaching, and/or networking opportunities for Indigenous workers.
  • Support for Mature Workers: Provides staff with awareness training to create a welcoming work environment for mature workers.
  • Supports for Visible Minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.