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Technical Consultant
2 months ago
VamosVentures is seeking a highly skilled Technical Consultant to join our team as an ERP Integration Specialist. As a key member of our Implementation team, you will be responsible for guiding and supporting our customers with any integration-related implementations.
Key Responsibilities- Own the integration implementation between Brex and the customer's enterprise resource planning (ERP) systems, working directly with customers for a successful integration.
- Be recognized by our customers as a trusted expert in ERP architecture and business process flow.
- Attend or own calls with customers during implementation and escalations as needed.
- Support creating/updating any training material / Help Center content for Integrations to ensure escalations are as minimal as possible.
- Be a liaison between customers and cross-functional teams and provide product feedback.
- Collaborate with the Integration team on knowledge sharing and continued learning.
- Partner with our Engineering, Product, and Design teams to ensure the seamless rollout of new or updated integrations for our customers.
- 2+ years of relevant work experience in a customer-facing role, working with accounting systems (QuickBooks Online, NetSuite, Xero).
- Functional expertise in the following areas: General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, Human Resource Information Systems (HRIS).
- Experience implementing a variety of ERP solutions (QuickBooks Online, NetSuite, Xero).
- Excellent communication skills, both with customers and within an organization.
- Demonstrated ability to provide customized solutions to a variety of customers.
- Ability to resolve issues and risks in a cross-functional and collaborative way.
- Strong sense of urgency in driving projects to completion while achieving the desired business outcomes.
- HRIS/SSO subject matter expert.
- Accounting or Finance background.
The expected salary range for this role is $89,600 CAD - $112,000 CAD. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
