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Team Leader

2 months ago


Winnipeg, Manitoba, Canada Firehouse Subs Full time

Job Summary:

We are seeking a highly motivated and experienced Team Leader to join our team at Firehouse Subs. As a Team Leader, you will be responsible for leading a team of food service professionals to deliver exceptional customer service and ensure the smooth operation of our restaurant.

Key Responsibilities:

  • Lead by Example: Demonstrate a strong work ethic and lead your team to achieve exceptional customer service and restaurant performance.
  • Team Management: Supervise and manage a team of food service professionals to ensure efficient service delivery and high-quality food preparation.
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Restaurant Operations: Ensure the smooth operation of the restaurant, including inventory management, scheduling, and maintaining a clean and safe work environment.
  • Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
  • Problem-Solving: Resolve customer complaints and resolve operational issues in a timely and professional manner.

Requirements:

  • Experience: 1 year of food service or retail experience, with a minimum of 6 months in a supervisory or leadership role.
  • Availability: Availability to work a variety of shifts, including days, afternoons, and evenings.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Education: High school diploma or equivalent required.

What We Offer:

  • Competitive Salary: $16.50 per hour base wage.
  • Benefits: Opportunities for career advancement, training and development, and a fun and dynamic work environment.