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Position Overview
As an Operations Manager, you will leverage your decision-making skills and team-building expertise to oversee a significant segment of sales or operational functions, or a specialized support service within the organization. Your primary responsibilities will include managing your team's service offerings, crafting and executing its strategic business plan, and supervising activities that align with the administrative department's overarching goals.
Key Responsibilities
- Assist your direct supervisor in organizing workflows, planning operations, and executing special projects.
- Design, implement, and monitor the action plan for your unit, ensuring it aligns with the strategic objectives of the organization and other administrative divisions within a performance management framework.
- Establish management and communication practices that facilitate change management, attract and retain talent, foster skills development, enhance employee engagement, and promote diversity in alignment with Desjardins' core values.
- Define and ensure the execution of activities related to your unit's services, ensuring that entrusted projects are completed effectively to maximize business outcomes and enhance member and client satisfaction.
- Support the action plan of the administrative unit by effectively managing both individual and team performance.
- Continuously seek to enhance the management of processes under your purview.
- Promote the cooperative values of Desjardins Group.
- Act as a representative of the organization and engage in business intelligence activities.
What We Offer
- Competitive salary along with an annual bonus.
- Four weeks of flexible vacation starting from your first year.
- A defined benefit pension plan that ensures predictable and stable income during retirement.
- Comprehensive group insurance, including telemedicine services.
- Reimbursement for health and wellness expenses as well as telework equipment.
Qualifications
- Bachelor's degree in a relevant field.
- A minimum of nine years of pertinent experience.
- Other combinations of qualifications and relevant experience may also be considered.
- Proficiency in French is required.
Essential skills include decision quality, talent development, results orientation, engagement, and team leadership.
#LI-Hybrid
Trade Union
Non-unionized
