Customer Service Representative

3 weeks ago


saintdavid, Canada L'Éternel Spa Full time

We are seeking a highly skilled and organized individual to join our team at L'Éternel Spa as a Réceptionniste. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

  • Key Responsibilities:
  • • Greet and welcome guests, responding to their inquiries and resolving any issues in a professional and courteous manner.
  • • Manage the front desk operations, including handling reservations, check-ins, and check-outs.
  • • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
  • • Collaborate with other departments to ensure a smooth and efficient operation.

Requirements:

  • • 1-2 years of experience in a customer-facing role, preferably in the hospitality industry.
  • • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • • Strong organizational and time management skills, with the ability to multitask and prioritize tasks.
  • • Proficiency in Microsoft Office and other relevant software applications.

What We Offer:

  • • A competitive salary and benefits package.
  • • Opportunities for professional growth and development.
  • • A dynamic and supportive work environment.


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