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Banking Advisor

2 months ago

Montreal, Quebec, Canada National Bank Full time
{"title": "Banking Advisor Role Overview", "content": "Job Summary

As a Banking Advisor at National Bank, you will play a vital role in delivering exceptional client experiences and building lasting relationships. This dynamic role requires a friendly approach, active listening, and a people-centric mindset to provide personalized banking solutions.

Key Responsibilities
  • Client Interaction: Greet clients, answer questions, and provide assistance with banking applications and ABMs.
  • Needs Assessment: Listen to clients' needs and resolve complex situations with empathy and expertise.
  • Advice and Solutions: Offer personalized advice and transaction solutions for Personal Banking clients.
  • Relationship Building: Foster lasting business relationships by demonstrating a deep understanding of clients' needs and goals.
  • Team Collaboration: Work closely with colleagues to ensure client satisfaction and engagement.
  • Compliance and Risk Management: Ensure adherence to compliance and risk management rules to maintain a secure and trustworthy environment.
What We Offer
  • Competitive Compensation: Enjoy a competitive salary and benefits package.
  • Training and Development: Access personalized training content and on-the-job learning to enhance your skills and knowledge.
  • Collaborative Work Environment: Work in a dynamic and inclusive team that values diversity and promotes employee growth.
  • Opportunities for Advancement: Explore career opportunities within National Bank and take advantage of internal mobility.
Requirements
  • Education: Hold a college diploma (DEC) or equivalent.
  • Customer Service Experience: Possess customer service experience, an inclusive attitude, and openness to diversity.
  • Positive Attitude and Empathy: Demonstrate a positive attitude, empathy for clients, and a willingness to adapt to different situations.
Benefits
  • Health and Wellness Program: Enjoy a comprehensive health and wellness program, including various options.
  • Flexible Group Insurance: Access flexible group insurance to protect your well-being and that of your family.
  • Generous Pension Plan: Participate in a generous pension plan to secure your financial future.
  • Employee Share Ownership Plan: Enjoy the benefits of an Employee Share Ownership Plan.
  • Employee and Family Assistance Program: Access an Employee and Family Assistance Program for support and guidance.
  • Preferential Banking Services: Take advantage of preferential banking services for yourself and your family.
  • Community Initiatives: Get involved in community initiatives and make a positive impact.
  • Telemedicine Service: Utilize a telemedicine service for convenient healthcare access.
  • Virtual Sleep Clinic: Access a virtual sleep clinic for improved sleep and well-being.
Our Commitment to Inclusivity

We are committed to creating a barrier-free workplace that is accessible to all employees. Our mission is to have a positive impact on people's lives, and we strive to make our recruitment process fully accessible.

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