Bilingual Customer Service Ambassador

2 months ago


Dorval, Quebec, Canada Air Canada Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our Customer Relations team at Air Canada.

Key Responsibilities
  • Customer Service Expertise: Provide exceptional customer service to our clients, responding to their inquiries and concerns in a professional and empathetic manner.
  • Problem-Solving: Evaluate customer concerns and complete necessary research to respond appropriately and professionally, even in challenging situations.
  • Communication: Communicate effectively with customers, both verbally and in writing, to resolve issues and provide solutions.
  • Teamwork: Collaborate with internal stakeholders to promote continuous improvement of our products, processes, and services.
  • Adaptability: Adapt to changes in procedures, policies, and regulations, as well as new technology.
Requirements
  • Education: High school diploma or equivalent.
  • Customer Service Background: Strong customer service background, including demonstrated problem-solving skills and a solution-driven mindset.
  • Interpersonal Skills: Strong interpersonal, time-management, and teamwork abilities.
  • Language Skills: Fluency in English and French, with excellent writing skills in both languages. Strong consideration will also be given to candidates fluent in Spanish.
  • Availability: Available to work a variety of day, evening, and overnight shifts, including weekends and statutory holidays.
About Air Canada

Air Canada is a global industry leader, committed to providing a positive and memorable travel experience for our customers. We strive to create a healthy, accessible, and rewarding work environment that highlights employees' unique contributions to our company's success.

We are an equal opportunity employer, welcoming applications from all to help us build a diverse workforce that reflects the diversity of our customers and communities.



  • Dorval, Quebec, Canada Air Canada Full time

    Job Title: Bilingual Customer Relations Representative Job Summary: We are seeking a highly skilled and customer-focused individual to join our Customer Relations team at Air Canada. As a Bilingual Customer Relations Representative, you will be responsible for building meaningful connections with our customers, responding to their inquiries and concerns,...


  • Dorval, Quebec, Canada Air Canada Full time

    Job Title: Bilingual Customer Relations Representative Job Summary: We are seeking a highly skilled and customer-focused individual to join our Customer Relations team at Air Canada. As a Bilingual Customer Relations Representative, you will be responsible for building meaningful connections with our customers, responding to their inquiries and concerns,...


  • Dorval, Quebec, Canada Randstad Full time

    Customer Sales and Service Agent OpportunityWe are seeking a highly skilled and customer-focused Bilingual Customer Sales and Service Agent to join our team in Montreal, QC, Canada.Key Responsibilities:Provide exceptional customer service and sales support to clientsWork collaboratively with the team to achieve sales and service goalsDevelop and maintain...


  • Dorval, Quebec, Canada Randstad Full time

    Customer Sales and Service Agent OpportunityWe are seeking a highly skilled and customer-focused individual to join our Contact Centre team in Montreal as a Customer Sales and Service Agent.Key Responsibilities:Provide exceptional customer service to Air Canada customersHandle customer inquiries and resolve issues in a timely and professional mannerMeet or...


  • Dorval, Quebec, Canada Randstad Full time

    Customer Sales and Service Agent OpportunityWe are seeking a highly skilled and customer-focused individual to join our Contact Centre team in Montreal as a Customer Sales and Service Agent.Key Responsibilities:Provide exceptional customer service to Air Canada customersHandle customer inquiries and resolve issues in a timely and professional mannerMeet or...


  • Dorval, Quebec, Canada McDonald's Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Ambassador. In this role, you will be responsible for delivering exceptional customer service and creating a welcoming dining experience for our guests.Key ResponsibilitiesConnect with guests throughout the restaurant to provide a positive...


  • Dorval, Quebec, Canada McDonald's Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Ambassador. In this role, you will be responsible for delivering exceptional customer service and creating a welcoming dining experience for our guests.Key ResponsibilitiesConnect with guests throughout the restaurant to provide a positive...


  • Dorval, Quebec, Canada Randstad Canada Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Randstad Canada. As a Receptionist and Order Processing Specialist, you will be responsible for providing exceptional customer service, answering phone calls, and processing orders in a fast-paced environment.Key Responsibilities Answering phone calls...


  • Dorval, Quebec, Canada Randstad Full time

    Job Title: Reception and Order Processing SpecialistWe are seeking a dynamic and bilingual individual to join our team as a Reception and Order Processing Specialist. As a key member of our front desk team, you will be responsible for providing exceptional customer service and processing orders with accuracy and efficiency.Key Responsibilities: Provide...


  • Dorval, Quebec, Canada Randstad Canada Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Randstad Canada. As a Receptionist and Order Processing Specialist, you will be responsible for providing exceptional customer service, answering phone calls, and processing orders in a fast-paced environment.Key Responsibilities Answering phone calls...


  • Dorval, Quebec, Canada Randstad Full time

    Job Opportunity in Food IndustryWe are seeking a dynamic and bilingual individual to join our client's team in Dorval as a receptionist and order processing representative.Key Responsibilities:Provide exceptional customer service to clients and customersProcess orders and manage inventoryAssist with administrative tasks and maintain a clean and organized...


  • Dorval, Quebec, Canada Randstad Full time

    Job Opportunity in Food IndustryWe are seeking a dynamic and bilingual individual to join our client's team in Dorval as a receptionist and order processing representative.Key Responsibilities:Provide exceptional customer service to clients and customersProcess orders and manage inventoryAssist with administrative tasks and maintain a clean and organized...


  • Dorval, Quebec, Canada Air Canada Full time

    Customer Relations RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for building meaningful connections with people from diverse backgrounds? We're seeking a highly skilled Customer Relations Representative to join our team at Air Canada.Key Responsibilities:Provide empathetic and professional support to...


  • Dorval, Quebec, Canada Air Canada Full time

    Customer Relations RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for building meaningful connections with people from diverse backgrounds? We're seeking a highly skilled Customer Relations Representative to join our team at Air Canada.Key Responsibilities:Provide empathetic and professional support to...


  • Dorval, Quebec, Canada Cardinal Health Full time

    Cardinal Health est à la recherche d'un(e) Associé(e) aux ventes et Succès BilingueCardinal Health, un leader dans le domaine de la santé, est à la recherche d'un(e) Associé(e) aux ventes et Succès Bilingue pour rejoindre son équipe à Montréal, au Québec. Cette personne sera chargée de travailler en partenariat avec les représentants des ventes...


  • Dorval, Quebec, Canada Cardinal Health Full time

    Cardinal Health est à la recherche d'un(e) Associé(e) aux ventes et Succès BilingueCardinal Health, un leader dans le domaine de la santé, est à la recherche d'un(e) Associé(e) aux ventes et Succès Bilingue pour rejoindre son équipe à Montréal, au Québec. Cette personne sera chargée de travailler en partenariat avec les représentants des ventes...


  • Dorval, Quebec, Canada Randstad Full time

    Job Title: Receptionist and Order Processing RepresentativeCompany: RandstadAs a receptionist and order processing representative, you will be the first point of contact for clients and customers. You will be responsible for managing the front desk, handling phone calls, and processing orders.Responsibilities:Manage the front desk and greet clients and...


  • Dorval, Quebec, Canada Air Creebec inc. Full time

    Your Role:As a Passenger Services Agent with Air Creebec inc., you will be the first point of contact for our customers. Your responsibilities will include issuing tickets, preparing boarding passes, checking luggage, and working at boarding gates. You will provide exceptional customer service related to various inquiries, such as rates, lost luggage, and...


  • Dorval, Quebec, Canada Randstad Canada Full time

    Job SummaryOur client in the food industry is seeking a skilled receptionist and order processing representative to join their team. As a key member of the team, you will be responsible for providing exceptional customer service, answering phone calls, and processing orders with accuracy and efficiency.Responsibilities• Answering phone calls and directing...


  • Dorval, Quebec, Canada Air Creebec inc. Full time

    Customer Service Representative - AirlineAs a Passenger Services Agent with Air Creebec inc., you will be the first point of contact for our customers. Your responsibilities will include issuing tickets, preparing boarding passes, checking luggage, and working at boarding gates. You will provide exceptional customer service, addressing various inquiries...