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Guest Experience Ambassador

1 month ago

Dorval, Quebec, Canada McDonald's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Ambassador. In this role, you will be responsible for delivering exceptional customer service and creating a welcoming dining experience for our guests.

Key Responsibilities
  • Connect with guests throughout the restaurant to provide a positive and memorable experience
  • Work with the maintenance and dining room crew to ensure the restaurant remains clean and well-maintained
  • Become a Guest Traffic Guide (GTG) during peak periods
What We Offer
  • Flexible hours/shifts that suit your needs
  • A safe, respectful, and inclusive workplace
  • Access to world-class training and skills development opportunities
  • A total rewards package that includes discounts, incentives, and recognition perks
Requirements
  • Engaging, extroverted personality and customer-focused mentality
  • Proficient in-service stations, and certified in guest fundamentals
  • Dedication to increasing the guest experience through proactive anticipation of guests' needs
  • Demonstrated the ability and the empowerment to step in during guest recovery
About Us

McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplace has a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.