Operations Manager

4 weeks ago


Alliston, Ontario, Canada Tim Hortons Full time
Job Title: Assistant Manager

We are seeking an experienced Assistant Manager to join our team at Tim Hortons. As an Assistant Manager, you will play a key role in the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are supported and empowered to succeed.

Key Responsibilities:
  • Leadership: Provide guidance and support to team members, ensuring that they have the skills and knowledge needed to deliver excellent customer service.
  • Operations: Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and cash handling.
  • Customer Service: Ensure that customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
  • Marketing: Participate in marketing initiatives, including promoting our products and services to customers and developing strategies to increase sales.
  • Financial Management: Assist with financial management, including budgeting, forecasting, and controlling costs.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a related field.
  • Skills: Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Newcomers and Refugees: Support for newcomers and refugees with foreign credential recognition.
  • Support for Indigenous People: Develops and maintains relationships with indigenous communities, indigenous-owned businesses, and organizations.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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