Retail Sales Associate

3 days ago


Pembroke, Canada Alice General Store Full time
About the Role

We are seeking a highly motivated and detail-oriented Retail Sales Associate to join our team at Alice General Store. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Operate Cash Register: Accurately process transactions, handle cash, credit, and debit card payments, and maintain a clean and organized cash handling area.
  • Process Payments: Count and reconcile cash, process credit and debit card transactions, and handle customer complaints in a professional manner.
  • Stock Shelves and Clean Counter Area: Maintain a clean and organized store environment by restocking shelves, sweeping and mopping floors, and cleaning the counter area.
  • Provide Customer Service: Greet customers, answer questions, and resolve customer complaints in a professional and courteous manner.
  • Monitor Entrances and Exits: Ensure that all customers have paid for their merchandise before leaving the store and request proof of payment when necessary.
  • Participate in Promotional Activities: Participate in sales promotions, product demonstrations, and other in-store events to drive sales and increase customer engagement.
  • Verify Age of Customers: Verify the age of customers when selling lottery tickets, alcohol, or tobacco products to ensure compliance with company policies and regulations.
Personal Suitability
  • Accurate: Maintain accurate records and reports, and ensure that all transactions are processed correctly.
  • Excellent Oral Communication: Communicate effectively with customers, colleagues, and management to ensure a seamless shopping experience.
  • Flexibility: Be flexible and adaptable to changing situations and priorities.
  • Team Player: Work collaboratively with colleagues to achieve sales goals and provide exceptional customer service.
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week


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