Renewal Retention Specialist

2 months ago


Surrey, British Columbia, Canada Westland Insurance Full time
Job Summary

We are seeking a highly skilled Renewal Retention Specialist to join our team at Westland Insurance Group Ltd. As a key member of our team, you will be responsible for delivering exceptional customer service and enhancing client retention in the personal lines insurance sector.

Key Responsibilities
  • Client Service and Retention: Provide top-notch services to clients, leveraging your expertise in personal lines insurance to address their needs and provide recommendations.
  • Insurance Expertise: Utilize underwriting principles to assist clients with insurance requirements and ensure professionalism in every customer interaction.
  • Team Collaboration: Be part of our diverse and talented team, working collaboratively to achieve business objectives.
Requirements
  • Insurance Experience: 2-3 years of experience in Personal Lines insurance, with a strong understanding of underwriting criteria, claims handling, and client inquiries.
  • Professional Qualifications: Insurance Broker Level 2 License is a plus.
  • Soft Skills: Excellent organizational skills, ability to manage multiple priorities, and a customer-oriented approach.
Why Westland?
  • Dynamic Work Environment: We offer an open, flexible, and supportive work environment that fosters growth and development.
  • Comprehensive Rewards Program: Our rewards program focuses on your financial, physical, and mental well-being, with flexible paid Values Days and Volunteer Days.
  • Professional Development: We support employees in pursuing work-related training leading to certification and professional development.


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