Global Network and ABM Operations Director

1 month ago

Golden Horseshoe, Canada Scotiabank Full time
Job Summary

We are seeking a highly experienced and skilled Director, Global Network and ABM Operations to lead our Global Network and ABM Operations team. As a key member of our Global Technology Solutions organization, you will be responsible for providing strategic leadership and direction to the team, ensuring the delivery of high-quality network and ABM operations services to our customers.

Key Responsibilities
  • Provide strategic leadership and direction to the Global Network and ABM Operations team, ensuring the delivery of high-quality network and ABM operations services to our customers.
  • Develop and implement business strategies and plans to drive growth and improvement in network and ABM operations.
  • Lead the development and implementation of policies, procedures, and standards for network and ABM operations.
  • Manage and oversee the day-to-day operations of the Global Network and ABM Operations team, including budgeting, forecasting, and resource allocation.
  • Collaborate with cross-functional teams to ensure alignment and effective communication of network and ABM operations strategies and plans.
  • Develop and maintain relationships with key stakeholders, including business partners, customers, and vendors.
  • Stay up-to-date with industry trends and emerging technologies, and make recommendations for innovation and improvement in network and ABM operations.
Requirements
  • 10+ years of experience in network operations and/or operations/command center management.
  • 5+ years of senior-level management and leadership experience managing diverse teams in varying locations globally.
  • Proven track record of strategic influencing skills, including the ability to frame technology opportunities in terms of business values.
  • Broad technology knowledge within the network infrastructure and systems technology spaces.
  • Leadership with existing and new technologies.
  • 10+ years of professional working experience in managing technical projects/programs.
  • Recognized as a change champion and cultural catalyst.
  • Adept at working under tight deadlines, conflicting priorities, and changing requirements.
  • Broad ITIL-based knowledge with a focus on Network/Process Automation, Incident/Problem Management, Leadership/Process Communication, and Change Management.
  • Completion of a post-secondary education in Computer Science, Engineering, Information Systems/Technology, or a related field of study.
What We Offer
  • A competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation, health/medical/wellness benefits, and employee banking privileges.
  • A collaborative and inclusive working environment that encourages creativity, curiosity, and celebrates success.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and fast-paced work environment with a focus on innovation and continuous improvement.

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