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Pool Attendant

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Kananaskis Village, Canada Pomeroy Lodging LP Full time

Job Summary:

We are seeking a highly motivated and customer-focused Pool Attendant to join our Guest Activities team at Pomeroy Kananaskis Mountain Lodge. As a Pool Attendant, you will be responsible for creating a welcoming and safe environment for our guests, ensuring the cleanliness and maintenance of the pool area, and providing exceptional customer service.

Key Responsibilities:

  • Pool Area Maintenance: Maintain the cleanliness and organization of the pool area, including the pool deck, change rooms, and guest gym.
  • Guest Service: Greet and welcome guests to the pool area, provide towels and refreshments, and attend to their requests in a friendly and efficient manner.
  • Pool Rules and Safety: Ensure that guests are aware of and follow pool rules and safety protocols.
  • Cleanliness and Sanitation: Maintain high levels of cleanliness and sanitation in the pool area, including the pool, hot tub, change rooms, and gym.
  • Facility Maintenance: Report any equipment deficiencies or maintenance issues to the facilities team.
  • Additional Responsibilities: Cover Guest Activities shifts, including campfires, movie nights, and holiday celebrations, as assigned.

Requirements:

  • Education: Completion of a Hospitality degree or diploma is an asset.
  • Guest Service Skills: Exhibits exceptional guest service abilities with a keen attention to detail.
  • Health and Safety: Demonstrate unwavering commitment to health and safety, devoted to maintaining a secure work environment.
  • Teamwork and Adaptability: Dynamic, enthusiastic individual capable of thriving under pressure while efficiently handling multiple tasks and responsibilities.
  • Certifications: Possession of a First Aid certificate is an asset, and a valid ProServe certificate is required.

Perks and Benefits:

  • Employee Travel Program: Marriott Employee Travel program providing discounted room rates and food and beverage discounts at any of Marriott's chain of hotels.
  • Personal Days: 5 per year after 90 days of continued full-time employment.
  • Food and Beverage Discounts: Discounts on food and beverages at ALL 6 of our dining outlets.
  • Growth and Development Opportunities: Opportunities for growth and development, both personal and professional.
  • Onsite Staff Accommodations: Onsite staff accommodations, including a residence convenience store and employee gym.
  • Health and Wellness Benefits: Health and wellness benefits, including a Nordic Spa discount and access to our employee gym.
  • Vacation Time: Vacation time accrued starting on your first day of work at a rate of 4% of your earnings.