Sales Associate

2 months ago


Sydney, Nova Scotia, Canada Lids Full time
About Our Company

Lids is a leading retailer of sports apparel and headwear.

Job Summary

We are seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of store appearance.

Key Responsibilities
  • Generate Sales
    • Provide customer service to drive sales and meet or exceed company objectives.
    • Learn to provide consistent, documented appraisal of an associate's sales performance and provide feedback on areas of strength and opportunity.
    • Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
    • Maintain a professional appearance consistent with company dress code policy.
  • Control Expenses
    • Protect company assets within guidelines of Lids Retail policies.
    • Assist in preparation of store schedules that provide proper store coverage and are within company guidelines for wage control.
    • Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
    • Perform proper documentation and record keeping per Lids Retail policies as well as state and federal laws.
    • Open and close the store as required following the procedures per the Operations P&P Manual.
    • Support and adhere to all Lids policies, procedures, and guidelines.
  • Supervise Associates
    • Participate in Lids Training Programs, adhere to set goals, and regular follow-up.
    • Assist in recruiting and training store personnel on proper store operations and procedures.
    • Encourage store associates' direct compliance of established company policies, procedures, and guidelines.
    • Perform work of subordinates as needed.
    • Communicate with employees at all levels of the company.
    Requirements
    • High school diploma or equivalent plus one year relative experience.
    • Established ability to produce sales results while minimizing loss.
    • Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
    • Ability to operate a computer and maneuver relative software programs.
    • Ability to lift up to 50 pounds.
    • Ability to climb a ladder and work with hands overhead.
    • Standing required for up to 100% of the work time.
    • Ability to work unsupervised.

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