Sales Associate
2 months ago
Lids is a leading retailer of sports apparel and headwear.
Job SummaryWe are seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of store appearance.
Key Responsibilities- Generate Sales
- Provide customer service to drive sales and meet or exceed company objectives.
- Learn to provide consistent, documented appraisal of an associate's sales performance and provide feedback on areas of strength and opportunity.
- Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
- Maintain a professional appearance consistent with company dress code policy.
- Control Expenses
- Protect company assets within guidelines of Lids Retail policies.
- Assist in preparation of store schedules that provide proper store coverage and are within company guidelines for wage control.
- Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
- Perform proper documentation and record keeping per Lids Retail policies as well as state and federal laws.
- Open and close the store as required following the procedures per the Operations P&P Manual.
- Support and adhere to all Lids policies, procedures, and guidelines.
- Supervise Associates
- Participate in Lids Training Programs, adhere to set goals, and regular follow-up.
- Assist in recruiting and training store personnel on proper store operations and procedures.
- Encourage store associates' direct compliance of established company policies, procedures, and guidelines.
- Perform work of subordinates as needed.
- Communicate with employees at all levels of the company.
- High school diploma or equivalent plus one year relative experience.
- Established ability to produce sales results while minimizing loss.
- Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
- Ability to operate a computer and maneuver relative software programs.
- Ability to lift up to 50 pounds.
- Ability to climb a ladder and work with hands overhead.
- Standing required for up to 100% of the work time.
- Ability to work unsupervised.
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