Access Management Regional Manager

2 months ago

Toronto, Ontario, Canada FIFA World Cup 26 Canada Full time
About the Role

FIFA World Cup 26 Canada is seeking a highly skilled Access Management Regional Manager to join our team. As a key member of our Access Management team, you will be responsible for developing and implementing access management operations for all official venues across the tournament in Canada.

Key Responsibilities
  • Develop and implement access management policies and procedures for accredited individuals in line with accreditation and safety and security concepts for the tournament.
  • Plan and map key client group flows, vertical transportation, and ingress points onto venue maps and communicate flows and ingress points to all client groups.
  • Ensure all client group flows, paths of travel, entrances, and exits planned for people with disabilities and/or limited mobility meet FIFA and related local accessibility standards and requirements.
  • Provide key wayfinding information as required to FIFA Dressing & Signage to ensure wayfinding on site is correct and meets FIFA accessibility standards and requirements.
  • Facilitate additional and exceptional access requirements onsite and assist all client groups with any access-related issues.
  • Ensure all Functional Areas (FAs) at the venues can locate their working areas and know how to reach them, within the constraints of privilege zoning and restrictions.
  • Ensure all access staff and volunteers are trained and fully understand their roles and functions and can perform the duties expected of them.
Requirements
  • Bachelor's degree or similar level of higher education in IT & Systems, Sport Venue Management, Safety and Security, or similar.
  • Minimum experience of 2 years in the sport event industry, preferably within access management, accreditation, safety and security, or venue management. Experience within FIFA is an advantage.
  • Effective interpersonal communication, influencing, and negotiation skills.
  • Strong problem-solving and analytical skills.
  • Stature and professional experience necessary to interact as a tough partner with senior colleagues.
  • Good judgement, superb integrity, maturity, and fairness in dealing with people.
What We Offer

FIFA World Cup 26 Canada is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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