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Transportation Asset Management Specialist

2 months ago

Montreal, Quebec, Canada GardaWorld Full time
About the Role

We are seeking a highly skilled Transportation Asset Management Specialist to join our team at GardaWorld Cash Services. As a key member of our operations team, you will be responsible for overseeing client relations, handling escalations, and coordinating requests across departments.

Key Responsibilities
  • Monitor service quality and prepare monthly reports on negotiated service agreements
  • Maintain client profiles in our computer system and generate reports on databases associated with client case management
  • Conduct thorough research to find missing items to complete transactions and support clients with cash management aspects of contracts
  • Have knowledge of accounting, including understanding of general ledger accounts, debits, and credits
  • Knowledge of banking back office and accounting, as well as Cash Management and Secure Transport
  • Bilingual (spoken/written) in English and French
  • Comfortable with CRM systems and various computer software, including Freshdesk
  • Proficiency in Microsoft Word, Excel, and Outlook
What We Offer

We offer a dynamic work environment, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We are proud to be an equal opportunity employer and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team.

We provide free parking on site and offer mentoring, coaching, and training opportunities. Our team is passionate about delivering exceptional service and making a positive impact in our communities.