Key Holder
4 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Key Holder to join our team at MAC. As a Key Holder, you will play a critical role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.
Key Responsibilities:
- Lead by example, modeling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.
- Use your retail expertise to carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rotational basis.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Provide coaching and mentoring to sales team members to help them achieve their full potential.
- Work collaboratively with the Store Manager and Assistant Manager to achieve store goals and objectives.
Requirements:
- Proven retail experience, preferably within cosmetics.
- Excellent customer service skills and ability to provide inspirational, authentic, and personalized customer service.
- Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
- Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets, is desirable.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
What We Offer:
MAC offers a competitive hourly range of $18.85 to $28.30, depending on qualifications, skills, experience, and budget. We also offer a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. In addition, we maintain highly competitive incentive compensation programs, and you may be eligible to participate in the applicable Commission/Bonus Plan.
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