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Mobile Lab Patient Service Technician

2 months ago

Brockville, Ontario, Canada LifeLabs Full time

Job Summary

We are seeking a skilled and compassionate Mobile Lab Patient Service Technician to join our team at LifeLabs. As a key member of our mobile collections department, you will play a vital role in providing exceptional patient care and ensuring the highest quality of service.

Key Responsibilities

  • Organize daily schedules of visits to facilities and private residences to collect specimens as per physicians' requests.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Collect and deliver specimens to designated labs for testing.
  • Accession, spin, separate, and prepare specimens for transport to reference labs as required.
  • Book patient appointments, request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Liaise with doctors, facility staff, and CCAC staff regarding patient problems, changes in scheduling, specimen collection procedures, and other matters.

Requirements

  • Valid driver's license with a clean driving record and access to a vehicle.
  • Satisfactory criminal reference check.
  • Phlebotomy experience.
  • Excellent communication skills to enable you to relate with a wide variety of people.
  • Problem-solving skills and the ability to think quickly on your feet.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.

What We Offer

  • A competitive compensation package.
  • A comprehensive benefits plan, including health, dental, and vision coverage.
  • A retirement savings plan with employer matching contributions.
  • A generous vacation entitlement.
  • An award-winning employee wellness program.
  • An employee giving program to support charitable causes.

Why Join LifeLabs?

At LifeLabs, we are committed to providing exceptional patient care and service. We believe in fostering a culture of respect, empathy, and compassion. If you share our values and are passionate about delivering outstanding patient care, we encourage you to apply for this exciting opportunity.