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Operations Supervisor

3 months ago

Nanaimo, British Columbia, Canada Canada Post Postes Canada Full time

Job Overview

This position involves overseeing mail delivery and processing operations on a relief basis within a designated area. The role includes managing the activities of delivery personnel and ensuring efficient manual mail processing during assigned shifts. The supervisor acts as the representative of the organization, regularly communicating performance expectations and operational updates to team members.

Key Responsibilities

As a Supervisor in Operations Relief, your main duties will include:

  • Supervising daily mail delivery operations to guarantee safe and efficient sorting, routing, and delivery in compliance with established regulations and procedures.
  • Overseeing the processing of various mail classes within a postal facility, setting daily priorities to meet deadlines and service commitments, and monitoring delivery exceptions.
  • Implementing workplace safety and health initiatives, coaching employees on safe practices, and addressing health and safety concerns promptly.
  • Providing leadership and guidance to team members, managing human resources processes such as staffing and performance evaluations, and resolving employee issues.
  • Estimating workloads to ensure adequate staffing levels, recommending overtime as necessary, and managing staff assignments based on mail volume fluctuations.
Continued Responsibilities

  • Evaluating operational methods and suggesting improvements to enhance efficiency.
  • Conducting daily assessments of employee productivity, investigating performance issues, and sharing findings with the team.
  • Maintaining administrative records related to mail volumes and employee attendance, and performing necessary administrative tasks.
  • Fostering positive relationships with external stakeholders, including contractors and the public.
Qualifications

  • High School diploma or equivalent (GED) is required.
Experience

  • A minimum of 1 year of experience in team management or 2 years in a unionized environment.
  • Proficiency in Microsoft Office applications.
Additional Information

This role may be classified as a Safety Sensitive position, adhering to specific policies regarding substance use. The organization is committed to fostering a diverse and inclusive workplace, encouraging applications from individuals of various backgrounds. Accommodation measures are available to ensure an equitable hiring process.