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Food Service Supervisor

2 months ago

Vernon, British Columbia, Canada Sparkling Hill Resort Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Sparkling Hill Resort. As a key member of our culinary operations, you will be responsible for overseeing the daily activities of our food service staff, ensuring exceptional quality and service to our guests.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including preparation, portioning, and presentation of food.
    • Train staff in job duties, sanitation, and safety procedures to maintain high standards of quality and service.
  • Food Quality and Safety
    • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
    • Conduct regular quality checks and implement corrective actions as needed.
  • Inventory and Budgeting
    • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
    • Prepare and manage budgets for food and supplies, ensuring cost-effectiveness and efficiency.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner, ensuring guest satisfaction.
    • Collaborate with other departments to resolve issues and improve overall guest experience.
  • Administrative Tasks
    • Prepare and submit reports on food service operations, including sales, inventory, and quality control metrics.
    • Maintain accurate records of stock, repairs, sales, and wastage, providing insights for continuous improvement.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate or equivalent.
    • 1 year to less than 2 years of experience in food service management or a related field.
  • Certifications and Licenses
    • Safe Food Handling certificate or equivalent.
  • Personal Qualities
    • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
    • Strong leadership and problem-solving skills, with a focus on quality, safety, and customer satisfaction.
Working Conditions

The Food Service Supervisor will work in a fast-paced environment, with a combination of sitting, standing, walking, and standing for extended periods. The role requires physical demands, including bending, crouching, and kneeling.

Language

The primary language of work is English.