Food Service Supervisor

4 weeks ago

Brampton, Ontario, Canada Petro Canada (A&W) Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Petro Canada (A&W). As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the demands of our busy restaurant.
  • Supervise and Coordinate Staff: Lead and motivate our food service team to ensure excellent customer service and food quality.
  • Train and Develop Staff: Provide ongoing training and development opportunities to enhance the skills and knowledge of our staff.
  • Estimate Ingredients and Supplies: Accurately estimate ingredient and supply needs to ensure efficient inventory management.
  • Prepare Budget and Cost Estimates: Develop and manage budgets to ensure financial efficiency and effectiveness.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints and concerns.
  • Maintain Records: Accurately maintain records of stock, repairs, sales, and wastage to inform business decisions.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines and high pressure.
  • Combination of Sitting, Standing, and Walking: Perform a combination of sitting, standing, and walking throughout the workday.
  • Standing for Extended Periods: Stand for extended periods, including during peak service times.
  • Bending, Crouching, and Kneeling: Perform bending, crouching, and kneeling to maintain a clean and organized workspace.
Support for Persons with Disabilities:
  • Accessible Recruitment Policies: Apply accessible and inclusive recruitment policies to accommodate persons with disabilities.
  • Awareness Training: Provide awareness training to employees to create a welcoming work environment for persons with disabilities.
Support for Newcomers and Refugees:
  • Recruitment and Mentorship: Recruit newcomers and refugees and provide mentorship programs to support their transition into the workforce.
  • Cross-Cultural Training: Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
Support for Youths:
  • On-the-Job Training: Offer on-the-job training tailored to youth to enhance their skills and knowledge.
  • Awareness Training: Provide awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
  • Awareness Training: Provide awareness training to employees to create a welcoming work environment for Veterans.
  • Workshops and Counselling: Offer workshops, counselling services, or other resources to support Veterans in their transition into the civilian workforce.
Support for Indigenous People:
  • Cultural Competency Training: Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
Support for Mature Workers:
  • Phased Retirement Options: Offer phased retirement options that allow mature workers to gradually reduce their workload.
  • Flexible Work Arrangements: Provide flexible work arrangements, including part-time employment, project-based work, or seasonal work, to support mature workers.
Support for Visible Minorities:
  • Accessible Recruitment Policies: Apply hiring policies that discourage discrimination against members of visible minorities.
  • Diversity and Cross-Cultural Training: Provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

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