Optical Professional-Lethbridge, AB

4 weeks ago

Lethbridge, Alberta, Canada EssilorLuxottica Full time
{"title": "Optical Professional", "content": "

Requisition ID: Store #: LensCrafters Position: Full-Time Total Rewards:

At EssilorLuxottica, we're dedicated to delivering exceptional vision care. As a leading optical retailer, we're passionate about bringing people better sight.

As an Optical Professional, you'll play a key role in delivering our brand value proposition and establishing LensCrafters as the premier destination for all vision needs within the community.

The ideal candidate will have strong customer service skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Welcome all customers and set expectations with customers
  • Custom fit glasses and precisely place prescription in lenses
  • Act as a leader in optical acumen
  • Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs
  • Assist team with complex product needs and prescriptions
  • Accurately and thoroughly use technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools
  • Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied and expectations are exceeded, solution driven
  • Ability to multi-task, prioritize, and manage time with competing priorities
  • Strive to achieve exceptional results on Brand KPIs and competencies
  • Take pride in store appearance, help to keep store clean, attractive, and organized
  • Inform management of safety opportunities; demonstrates safe work practices
  • Resourceful, self-motivated with a desire for continual learning, improvement, and results
  • Adhere to company policies and procedure, including discounts, promotions, and inventory management

BASIC QUALIFICATIONS:

  • High School graduate or equivalent
  • State Licensure
  • Optical dispensing experience
  • Strong customer service skills: communicator, listener, and team builder
  • Knowledge of current store merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Selling skills – ability to use and carry an iPAD/tablet
  • Familiarity with POS, computers, and calculators
  • Embrace new technology and change

PREFERRED QUALIFICATIONS:

  • Previous customer service and retail experience

At EssilorLuxottica, we're committed to providing a positive and inclusive work environment. If you're passionate about delivering exceptional vision care and have a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.

"}

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