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Telecommunications Dispatch Coordinator

3 months ago

Montreal, Quebec, Canada Aecon Full time

What is the Opportunity?

Faster.Smarter.Safer. Aecon Utilities is dedicated to enhancing project delivery efficiency. We are on a mission to establish ourselves as Canada's leading utility construction provider, and we are seeking a Dispatch Associate to play a pivotal role in this journey.

Aecon Technical Solutions Inc. employs skilled professionals to execute telecommunications infrastructure installations across various environments, including residential, commercial, and institutional settings. Our team is well-equipped to meet diverse telecom installation requirements.

Reporting directly to the Control Centre Manager, the Dispatch Associate will undertake a range of administrative responsibilities to support the effective dispatch of telecommunications technicians.

Key Responsibilities:

Deliver administrative and clerical assistance with precision and efficiency. Coordinate the dispatch of telecom technicians through electronic communication for assignments nationwide. Manage inquiries via email and phone. Understand, interpret, and apply company policies and regulations. Organize and maintain document files systematically. Support colleagues with office tasks as needed. Execute additional duties as assigned by the supervisor or manager.

Qualifications:

Proficient in both French and English (written and spoken). Strong interpersonal and communication abilities. Exceptional organizational and multitasking capabilities. Proficient in computer applications, particularly Microsoft Office. Ability to thrive under pressure while adhering to deadlines, demonstrating initiative and requiring minimal supervision. Flexibility in work schedule, including potential evening and weekend shifts.