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Hotel Front Desk Agent
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Parksville, British Columbia, Canada Travelodge Parksville Full timeHotel Receptionist Job DescriptionWe are seeking a highly organized and customer-focused Hotel Receptionist to join our team at Travelodge Parksville.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Process guests' departures, calculate charges, and receive payments with accuracy and professionalism.Provide...
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Hotel Front Desk Agent
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Parksville, British Columbia, Canada Travelodge Parksville Full timeHotel Receptionist Job DescriptionWe are seeking a highly organized and customer-focused Hotel Receptionist to join our team at Travelodge Parksville. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room reservations, and ensuring a smooth check-in and check-out process.Key...
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Hotel Front Desk Agent
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Hotel Operations Manager
2 months ago
Hotel Zhu Ltd. is seeking a highly skilled and experienced Hotel Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest experiences, and driving business growth.
Key Responsibilities- Operations Management: Develop and implement policies and procedures to ensure seamless hotel operations, including front desk, housekeeping, and food and beverage services.
- Customer Service: Provide exceptional customer service, addressing guest complaints and concerns in a professional and timely manner.
- Marketing and Sales: Collaborate with the marketing team to develop and implement marketing plans, promoting our hotel's services and amenities to attract new customers.
- Financial Management: Prepare and manage budgets, monitor revenues and expenses, and make informed decisions to optimize hotel profitability.
- Team Leadership: Supervise and mentor a team of hotel staff, providing guidance and support to ensure excellent service delivery.
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
- Experience: 3 years to less than 5 years of experience in hotel management, with a proven track record of success in operations management and customer service.
- Language: Fluency in English.
- Work Environment: Urban area, with a combination of sitting, standing, and walking.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional development.
- Collaborative Team: A collaborative and supportive team environment.
