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Automotive Service Consultant

3 months ago

Halifax, Nova Scotia, Canada Harrington's VW Audi Full time
Automotive Customer Support Specialist
  • Education Requirements
  • No specific educational qualifications necessary
  • Experience Requirements
  • 1-2 years of relevant experience preferred
  • Key Responsibilities
  • Address customer inquiries and concerns
  • Manage billing processes and refunds
  • Clarify service options and associated costs
  • Conduct general administrative duties
  • Process customer payments
  • Supervision Structure
  • Reports to mechanical repair staff
  • Technical Skills
  • Proficient in database management and Microsoft Office applications
  • Travel Requirements
  • Must possess a valid driver's license
  • Work Environment
  • Detail-oriented with the ability to thrive in a dynamic setting
  • Personal Attributes
  • Punctual, customer-oriented, and a team collaborator
  • Adaptable, organized, and dependable
  • Health Benefits Offered
  • Comprehensive health care plan included
  • Additional Perks
  • Complimentary parking available