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Undergraduate Program Coordinator

3 months ago

Burnaby, British Columbia, Canada Simon Fraser University Full time

Union/Affiliation: C.U.P.E. Local 3338

Compensation: $28.82 hourly plus 14% in lieu of benefits

Department: Engineering Science

Position Grade: 7

Number of Openings: 1

Biweekly Hours: 70

About Us

Simon Fraser University stands as a premier research institution dedicated to fostering an inclusive and sustainable future. Our mission is to create and connect knowledge, learning, and community for profound understanding and impactful outcomes. We are devoted to nurturing excellence, innovation, belonging, and community in all our endeavors.

Role Overview

This position serves as the primary contact for the School of Engineering Science (ENSC), delivering essential front-line services by addressing inquiries from current and prospective students, faculty, staff, visitors, and the general public regarding the programs offered by ENSC. The role encompasses a variety of administrative and secretarial responsibilities, including:

  • Monitoring and tracking prospective student applications for various programs.
  • Coordinating and managing application processes.
  • Recommending updates to School and University database systems.
  • Conducting preliminary admission and progress assessments.
  • Prioritizing applicants to facilitate the candidate selection process.
  • Preparing and distributing orientation materials.
  • Organizing information sessions and orientation events.
  • Generating statistical reports.
  • Liaising with faculty and staff to stay informed about issues, processes, or policies affecting programs.
  • Reviewing the ENSC website to ensure information is accurate and up-to-date.
  • Preparing documentation and coordinating arrangements for course outlines, schedules, evaluations, student exams, thesis defenses, and oral examinations.
  • Assisting with the degree audit process and monitoring progress reports.
  • Scheduling program committee meetings and managing minutes.

Qualifications

Applicants should possess a high school diploma along with one year of post-secondary education or a formal certificate/diploma program that includes coursework in word processing, database management, spreadsheet applications, and office practices. A minimum of three years of relevant experience is required, or an equivalent combination of education and experience may be considered.

  • Strong interpersonal and professional customer service skills.
  • Exceptional organizational and prioritization abilities.
  • Outstanding analytical, reasoning, and problem-solving skills.
  • Comprehensive knowledge of University and Faculty regulations, policies, and procedures.
  • Proficiency in using enterprise-level information systems (e.g., PeopleSoft, SAP, or equivalent) at an intermediate level.

What We Provide

At SFU, we prioritize the well-being and support of our staff by promoting a healthy work-life balance, opportunities for professional growth and development, and a safe and respectful workplace. We offer temporary employees who are members of the Canadian Union of Public Employees (CUPE Local 3338):

  • An additional 14% pay in lieu of benefits.
  • After four consecutive months in the position, the pay in lieu of benefits increases to 20%.
  • A hybrid work program for eligible positions.

Additional Information

This position offers a unique opportunity to contribute to the academic community while supporting the operational needs of the School of Engineering Science.