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Risk Management Specialist

2 months ago

Vaughan, Ontario, Canada Quantum Technology Recruiting Inc. Full time
Job Summary

We are seeking a highly skilled and experienced IT professional to join our team as a Risk Management Specialist. The successful candidate will be responsible for monitoring and maintaining servers, operating systems, and software, administering Microsoft 365 applications, and providing Tier 3 technical support.

Key Responsibilities
  • Monitor and maintain servers, operating systems, and software
  • Administer Microsoft 365 applications
  • Provide Tier 3 technical support
  • Follow change management and incident management procedures
  • Maintain hardware and software inventories
  • Travel for installations and maintenance
  • Ensure security applications are up to date
  • Enforce IT policies
  • Perform server backups and restores
  • Document infrastructure
  • Meet support and personal goals
  • Evaluate new technologies
  • Assist in disaster recovery activities
  • Draft monthly operational reports
  • Provide after-hours support as needed
Requirements
  • Hands-on technical knowledge of in-house network, server, and platform operating systems
  • Knowledge of Microsoft products and solutions including Azure AD, InTune, SharePoint Online, and Exchange Online
  • Experience with Microsoft corporate office solutions such as Active Directory, Microsoft Office, Windows 10 & 11 Enterprise
  • Strong system administration (Linux/Unix or Windows) at the command-line level
  • Proficient in creating and configuring Active Directory Group Policy Objects
  • Hands-on software and hardware troubleshooting experience
  • Experience with data management and knowledge of data privacy practices and laws
  • Experience documenting and maintaining configuration and process information
  • Working experience in Microsoft Azure, including public cloud operations, networking, Storage, and archiving
  • Excellent oral, written, and telephone communication skills
  • IT technical certifications such as ITIL Foundation, Microsoft Azure Administrator Associate, Azure Fundamentals, 365 Fundamentals, Cisco CCNA/CCNP are an asset