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Restaurant Operations Manager

2 months ago

Penticton, British Columbia, Canada Y & J Trading Ltd. Full time
About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at Y & J Trading Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Financial Management
    • Prepare and manage cash reports, balance sheets, and related financial documents.
    • Monitor and control inventory levels to minimize waste and optimize stock levels.
  • Customer Service
    • Provide exceptional customer service to ensure customer satisfaction and loyalty.
    • Address customer complaints and concerns in a professional and timely manner.
  • Operations Management
    • Plan, organize, and direct daily operations to ensure seamless service delivery.
    • Ensure that all health and safety regulations are followed to maintain a safe working environment.
  • Team Management
    • Supervise and motivate a team of staff to achieve high levels of performance and productivity.
    • Provide training and development opportunities to enhance staff skills and knowledge.
Requirements
  • Education
    • College or CEGEP diploma in a relevant field (e.g. hospitality, business administration).
  • Experience
    • 2 years to less than 3 years of experience in a restaurant management role.
    • Proven track record of success in a fast-paced environment.
  • Skills
    • Excellent communication and interpersonal skills.
    • Strong organizational and time management skills.
    • Ability to work under pressure and meet deadlines.
Working Conditions
  • Work Environment
    • Fast-paced restaurant environment.
  • Physical Demands
    • Standing for extended periods.
Personal Suitability
  • Client Focus
    • Strong customer service skills.
  • Efficient Interpersonal Skills
    • Ability to work effectively with staff, customers, and suppliers.