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Hotel Operations Manager

2 months ago

Parry Sound, Canada Toronto 8 Hotel Inc. Full time
Hotel Managing Supervisor Job Description

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Toronto 8 Hotel Inc.

Key Responsibilities:
  • Coordinate activities with other work units or departments to ensure seamless hotel operations.
  • Establish and implement work schedules and procedures to optimize productivity and efficiency.
  • Perform supervisory duties, including training and mentoring staff, to ensure they meet the highest standards of service and quality.
  • Prepare and submit reports to management on hotel performance, including guest satisfaction, revenue, and operational metrics.
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Assist guests with special needs and ensure their stay is comfortable and enjoyable.
  • Coordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
  • Requisition materials and supplies as needed.
Requirements:
  • 3 years to less than 5 years of experience in hotel management or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer:
  • Dental plan
  • Health care plan
  • Permanent employment
  • 40 hours per week
  • English as the primary language of work