Sales Coordinator

4 weeks ago

Vaughan, Ontario, Canada Easton's Group of Hotels Full time

About Easton's Group of Hotels

We are a leading hospitality company in Canada, with a strong commitment to excellence and customer satisfaction. Our team is passionate about delivering exceptional service and creating memorable experiences for our guests.

Job Overview

We are seeking a highly organized and detail-oriented Sales Coordinator to join our Sales and Catering Department. As a Sales Coordinator, you will be responsible for handling administrative tasks, responding to client inquiries, and coordinating sales programs and procedures.

Key Responsibilities

  • Handle all administrative functions of the Hotel sales and catering office.
  • Respond to client calls and special requests, and obtain final details, dates, times, and hotel room and meeting room requirements.
  • Key Delphi operator - assist with reporting, updates merge agreements in Delphi, entering turned down business into Delphi.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
  • Handle walk-in inquiries, direct sales inquiries to the appropriate sales manager.
  • Maintain and coordinate sales programs and procedures.
  • Identify and qualify prospective businesses from both existing and potential client bases for the sales manager to close.
  • Assist Sales managers in organizing FAMs and client events. May coordinate outside vendor service's needs (floral displays, audio/visual, etc.) where appropriate.

Requirements and Qualifications

  • High School diploma or equivalent plus 1-year experience in a sales office or related field. Some College preferred. Must speak fluent English.
  • Strong oral and written communication skills.
  • Friendly and hospitality-focused.
  • Attention to detail.
  • Planning and organizational abilities.
  • Computer Skills.
  • Ability to work under pressure in a fast-paced, stressful environment.

What We Offer

  • Wellness days.
  • Health and Dental Coverage.
  • Employee Social Events.
  • On-Site Parking.
  • Career Development.
  • Hotel Discounts at Marriott properties.

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