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Client Relations Attendant

3 months ago


Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons thrives on the strength of our team. We are a group of individuals who strive for excellence, continuously pushing our limits while treating one another with respect and kindness. Our global team is dedicated to crafting unforgettable experiences for our guests, residents, and partners through a commitment to luxury and heartfelt service. We understand that the key to empowering our team to deliver exceptional guest experiences lies in fostering a world-class employee experience and a positive company culture.

At Four Seasons, we value recognizing familiar faces, welcoming newcomers, and treating everyone we encounter with the utmost respect. Whether you are part of our team, visiting, residing, or exploring with us, we aim to create lasting impressions that resonate throughout your life. This belief stems from our understanding that life is enriched when we genuinely connect with the people and the world around us.

About the Role:

The Guest Services Attendant plays a crucial role within the Guest Services Team, ensuring that our guests receive exemplary care from the moment they arrive. As the first and last point of contact for our guests, this high-profile position carries significant responsibility. The Guest Services Attendant is stationed at the bell stand within the hotel, warmly greeting each guest by name upon their arrival and departure. Responsibilities include transporting luggage to guest rooms for arrivals and assisting departing guests with their luggage to the hotel entrance or into temporary storage. Additionally, the Guest Services Attendant provides an orientation of the hotel to arriving guests.

We seek candidates who possess outstanding personal presentation and interpersonal skills. Attention to detail and the ability to manage multiple tasks are essential. Strong communication skills are a must. This physically demanding role requires standing for extended periods and the capability to lift and push a minimum of 50lbs. The ideal candidate will have a friendly demeanor, a positive outlook, and a solid knowledge of the local area.

Candidates must have valid work authorization for the U.S.

JOIN OUR TEAM

At Four Seasons, we are committed to perfecting the travel experience through ongoing innovation and the highest standards of hospitality. Our deeply ingrained culture is embodied by our employees—individuals who share a common goal and are motivated to provide exceptional service. We believe in recognizing familiar faces, welcoming newcomers, and treating everyone we meet with the respect we wish to receive in return.

WHAT TO EXPECT

  • A vibrant employee culture that encourages authenticity.
  • Comprehensive training and development programs to enhance your skills.
  • Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement Plans, along with Paid Time Off and Holiday Pay.
  • Inclusive and diverse employee engagement and recognition events throughout the year.
  • Exclusive discounts and travel opportunities with Four Seasons.
  • Complimentary dry cleaning for employee uniforms and meals.
  • And much more.

Hourly Rate: $18.59

We look forward to your application.

Four Seasons is an Equal Opportunity, Affirmative Action employer. We encourage applications from minorities, women, veterans, and individuals with disabilities.