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Speech Analyst

2 months ago

Richmond Hill, Ontario, Canada Imploy Full time

{"h1": "Speech Analyst Job Description", "p": "At Imploy, we're seeking a skilled Speech Analyst to join our dynamic team. As a key member of our organization, you'll play a crucial role in shaping the future of our industry by contributing to the development of cutting-edge speech recognition and natural language understanding (NLU) models.", "ul": [{"li": "Analyze speech and text data to improve voice recognition and NLU models."}, {"li": "Tune and annotate conversational bots to optimize performance and user interaction."}, {"li": "Develop and implement data visualization and modeling techniques to identify trends and patterns in speech data."}, {"li": "Write and refine utterances for various scenarios to enhance the accuracy and naturalness of conversational models."}, {"li": "Collaborate with the development team to integrate and optimize voice applications, such as Google Dialog flow."}, {"li": "Utilize tools like JIRA and Confluence for project management and documentation."}, {"li": "Conduct root cause analysis to address speech recognition issues and implement effective remediation plans."}, {"li": "Maintain high standards of data annotation in multiple languages, with a focus on English and French, ensuring accuracy and relevance."}], "h2": "Desirable Skills", "ul": [{"li": "Minimum of 4 years' experience in data analysis, with a strong background in statistical analysis and data mining."}, {"li": "Proficiency in machine learning and deep learning techniques applicable to speech analysis."}, {"li": "Bachelor's degree in Linguistics or a related field is highly desirable."}, {"li": "At least 2 years' experience in conversational bot tuning and speech analysis, including speech repair and fine tuning of NLU systems."}, {"li": "Experience with IVR applications and familiarity with voice application development."}, {"li": "Native or professional proficiency in English and French; proficiency in Spanish is an additional advantage."}, {"li": "Strong analytical skills with the ability to identify issues and implement strategic solutions."}, {"li": "Excellent verbal and written communication skills."}, {"li": "Highly self-motivated and capable of working independently as well as part of a team."}], "h2": "What's Great About the Job", "ul": [{"li": "A culture emphasizing consistent high performance, marked by a notable success rate in projects and significant year-over-year revenue growth."}, {"li": "Opportunities for a growth mindset, including participation in certification programs, mentorship, talent investment initiatives, internal mobility options, and internship opportunities."}, {"li": "Contributing to global impact by collaborating on impactful projects for esteemed global clients, actively shaping the future of the industry."}, {"li": "An inclusive and welcoming multicultural environment that promotes openness, communication, and regular team-building events."}, {"li": "Committed to social sustainability values, including initiatives focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality."}], "h2": "What We Offer", "ul": [{"li": "Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company."}, {"li": "Embrace adaptability and flexibility, recognizing that a dynamic and evolving workplace is key to staying competitive and responsive to change."}, {"li": "Recognize and celebrate achievements, milestones, and exceptional contributions to create a positive and motivating work environment."}, {"li": "We're passionate about enriching your work experience. If you're interested in joining our team, please apply to this job posting."}]