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Food Service Team Lead

2 months ago

Fort Saskatchewan, Alberta, Canada MANEK FOODS INC Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at MANEK FOODS INC. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food preparation and service staff.

Key Responsibilities
  • Supervise and Coordinate Staff: Oversee the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and to a high standard.
  • Train and Develop Staff: Provide training and guidance to staff on job duties, sanitation procedures, and safety protocols to ensure they are equipped to perform their roles effectively.
  • Quality Control: Ensure that all food and service meet our high quality control standards, maintaining the highest levels of customer satisfaction.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, providing solutions to resolve issues.
  • Reporting and Administration: Prepare and submit reports on staff performance, customer feedback, and operational metrics to inform business decisions.
  • Operations Management: Establish work schedules, manage staff rotas, and coordinate with other departments to ensure seamless operations.
  • Language and Communication: Communicate effectively with staff, customers, and other stakeholders in English, ensuring clear and concise communication.
  • Work Environment: Work in a fast-paced food service environment, managing multiple tasks and priorities to meet deadlines and deliver results.